Q: Are you a manufacturer or trading company?
A:We are a professional manufacturer located in Zhuhai, China with 26 years of experience, with our own production team and after-sales team.
Q:What materials can your sachet machine pack?
A:Our sachet packaging machine can pack granule, powder and liquid materials with high accuracy and stability.
Q:What is the filling weight range of the machine?
A:The filling range is 0.004g to 50g, which is suitable for small-dose sachet packaging.
Q: How to place an order?
A: Before you buy the machine, please confirm all the details with us and we will sign the contract for you. We support TT, LC, PayPal, Western Union and other printing machines.
Q:Could you make the bag sample ?
A: Yes.If it's necessary according to your requirements,we can make sample bags for your reference.
Q: How will this machine be transported to my country? Can it be delivered to your door?
A:Yes, we can ship, air and express. Transportation costs vary according to different modes of transportation.
Q: How to make the machine work normally after receiving?
A: We will provide the installation video, operation manual and online support for each the machine. You can follow our steps to install the machine.
Q: What if the machine doesn't work or breaks down during use?
A: Each machine must pass the packaging test before leaving the factory. If there is any problem with the machine, please contact us in time. We have a professional after-sales technical team to help you solve the problems of the machine.
Q: What is machine quality assurance?
A: One year limited warranty and lifelong technical support.
Q: Is the machine well packed and easily damaged?
A: We will use film + export wooden box to pack large machinery to avoid damage during transportation.
Q: Do you accept customization?
A: Yes, we can customize the machine according to your requirements.